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AI Chatbots: The New Customer Service Standard

Zovinity Tech Team
Dec 10, 2025
4 min read
Technology
AI Chatbots: The New Customer Service Standard

The days of waiting 24 hours for an email response are over. Modern consumers expect instant gratification.

24/7 Availability

AI Chatbots don't sleep. They handle inquiries at 3 AM just as effectively as 3 PM. This constant availability builds trust and ensures you never miss a lead due to timezone differences.

Personalized Interactions

Today's AI doesn't sound robotic. By analyzing user behavior on your site, chatbots can offer personalized product recommendations, effectively acting as a digital sales representative.